When most people think about video surveillance, the first thought is its security applications. This is because video surveillance technologies have been very beneficial in managing risks and reducing criminal activities such as theft, vandalism, and malicious actions. However, video surveillance can provide several critical non-security advantages, which can help make a clear case for video surveillance technology implementation.
The case for networked video surveillance cameras with analytics is particularly compelling, with the ability to add accountability and business process improvement across many different vertical markets.
Improving Customer Experience
Heat mapping, a common analytic, can be used in retail or hospitality applications to show customers’ paths, where they lingered longest (dwell times), or even alert management when cashier checkout lines have risen so additional staff can be called upon to ensure a positive customer experience.
Improving and Ensuring Compliance
Every industry has compliance issues that need to be managed. Video surveillance backed by analytics and monitoring can help meet these needs by doing things like identifying personal protective equipment violations, people in places they should not be, and more. High-resolution cameras may also address proper compliance with rules and regulations, especially in hospitality, food service, or pharmaceutical production.
Video surveillance technologies can also help significantly improve operations. Managers can identify inefficient processes or procedures that are not being implemented to improve productivity, safety, and customer care. License plate recognition (LPR), another form of analytics, can be deployed by drive-through or retail locations with pick-up operations, so orders are ready and waiting when the customer’s license plate is detected entering an area. In warehousing, analytics continually evaluate and assess stocking operations, when more products or other goods must be ordered, or even alert when a distribution line process has failed or gone awry.
These applications and others yield new intelligence that can parlay into better management and operations for your business or facility.
Commercial Video Surveillance Systems and Integration
ProNet Security Solutions has over 30 years of dedicated commercial physical security expertise. Locally owned and operated with offices in Texas, Arkansas, and Oklahoma, ProNet Security Solutions provides service and monitoring 24 hours a day, seven days a week in 3 facilities throughout the US for true redundancy.
ProNet’s specialties include intrusion systems, video surveillance, access control, and fire alarms in high-security applications for small and large facilities. ProNet Security Solutions is one of only a few companies that are UL listed for 681 and 2050 for commercial alarm installations in the DFW, Austin, and Houston areas.
For more information about ProNet or its services, please call (888) 5-PROTECT